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Travelers Collaborates With Westhill In Move to Improve Claim Experience

By John F. Heerdink, Jr.

Reportedly, The Travelers Companies, Inc. (TRV) has tied up with an innovative technology solution designed by Westhill. Travelers customers filing property claims in select states can now help themselves with Westhill’s digital platform, allowing them to communicate with reputable contractors in their area and choosing the best contractors as per their requirements, and tracking key milestones during the repair process.

Recently, Travelers have introduced a number of ways to enhance their claim experiences, by including real-time video chats, virtual inspections, and electronic payment options to customers and claimants. The company has also launched artificial intelligence solutions to assess property damage in a way that quickens the claim process while keeping its employees safe.

“Our goal is always to provide the best possible service throughout the entire claim experience, from the time the claim is reported through the completion of repairs,””Westhill’s unique platform helps us give our customers an even more transparent and convenient process. We’re pleased to be working with Westhill’s team and are looking forward to expanding our use of their service.” stated Jim Wucherpfennig, Vice President of Property Claims at Travelers.

About Westhill

Westhill Global, Inc. offers digital solutions for the property & casualty insurance industry working to deliver an exceptional claim experience. 

Dow 30 component, The Travelers Companies, Inc. (TRV) is an insurance provider of property-casualty insurance for home, auto, and business. To learn more about The Travelers Companies, Inc. (TRV) and to continue to track its progress please visit the Vista Partners Travelers Companies, Inc. Coverage Page. 


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(Read Original Story: Travelers Partners with Westhill to Enhance Claim Experience in Business Wire)


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