As per reports, Microsoft Corp. (MSFT) announced that it is stopping the selling of their artificial intelligence-based facial-analysis software tools that infer a subject’s emotional state, gender, age, mood, and other personal attributes after the algorithms were shown to exhibit problematic bias and inaccuracies.
New customers will need to apply for access to facial-recognition features in Microsoft’s Azure Face API, Computer Vision, and Video Indexer, while current customers have a year to apply for continued access. Microsoft is also limiting the use of other facial-recognition programs to ensure the technologies meet company ethical AI guidelines.
The changes came two years after Microsoft and Amazon.com Inc. (AMZN), whose cloud unit competes with Azure, paused sales of facial-recognition technology to U.S. police agencies after it performed poorly on subjects with darker skin. However, Microsoft is not completely doing away with the use of AI to help read human reactions and continues to add other features that make guesses about people’s feelings or emotional states.
Redmond, Washington-based American multinational technology company Microsoft (MSFT) develops, manufactures, licenses supports, and sells computer software, consumer electronics, personal computers, and related services. To learn more about Microsoft (MSFT) and to track their progress please visit the Vista Partners Coverage Page.
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